Effective Date:1st October 2023

At Voltron, we are committed to providing our customers with the best micro-mobility kick scooters and an exceptional user experience. We believe in transparency and open communication with our customers, and we have outlined our business policies to ensure clarity and trust.

- We strive to provide accurate product descriptions, specifications, and images to help customers make informed decisions. However, please note that product colors and features may vary slightly in reality due to factors such as screen settings.

- Orders can be placed online through our website, and we accept various payment methods, including credit cards and online payment platforms. Also the customers can reach out our sales, support team for any purchase or assistance.

- All prices are displayed in INR, and we retain the right to modify prices and promotions at our discretion.

- We prioritize the security of your payment information. We employ encryption and secure processing methods to safeguard your personal details.

- We aim to process and ship orders as efficiently as possible. Our standard processing time is typically 7 to 10 working days.

- Shipping costs and delivery times may vary depending on the destination, volume and customizations demanded. We offer tracking information for most orders.

- We have a 7 days return policy, allowing you to return products in their original condition if you are not satisfied.

- Refunds are processed in accordance with our Return and Refund Policy, which can be found on our website.

- Our products are covered by 1 YEAR warranty for non physical damages. Details of our warranty terms are available on our website.

- If you have any questions, concerns, or need assistance, please contact our customer support team through connect@voltron.life.

- We value your privacy and follow strict data protection guidelines. For more information, please refer to our Privacy Policy available on our website.

- We might use cookies and tracking technologies to improve the functionality and user experience of our website. Learn more about our practices in our Cookies Policy.

- We encourage users to leave reviews and feedback on our products and services. However, we reserve the right to moderate and remove content that violates our guidelines.

- All content, including text, images, and logos on our website, is protected by intellectual property laws. Any unauthorised use or reproduction is prohibited. Also designs of any product from Voltron is patented or either patent pending.

- We may update our business policy from time to time. Any changes will be posted on our website, and the effective date will be revised accordingly. By using our website and purchasing our products, you agree to abide by these business policies. If you have any questions or concerns, please do not hesitate to contact us at: connect@voltron.life